Privacy Policy

Last Updated: 6/11/26

Tachi Skin Care ('we,' 'us,' or 'our') is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. This policy applies to our website at tachiskincare.com and all related services.

Tachi Skin Care operates in Portland, Oregon and complies with the Oregon Consumer Privacy Act (OCPA) and other applicable privacy laws.

1. Information We Collect

We may collect the following types of personal information:

Contact information: name, email address, phone number, and mailing address when you book an appointment, make a purchase, or sign up for notifications.
Health information: skin type, medical history, allergies, and medications collected through intake forms to provide safe and effective treatments.
Payment information: credit card and billing details, processed securely through Vagaro. We do not store payment information on our own servers.
Usage data: pages visited, time spent on the site, browser type, and device information collected automatically through Wix and standard web analytics tools.
Communications: messages you send us through contact forms or email.

2. How We Use Your Information

We use your personal information to:

Schedule and manage your appointments.
Process product orders and subscription deliveries.
Provide safe, personalized skin care treatments.
Send appointment confirmations, reminders, and follow-up communications.
Notify you of new services, products, or promotions (only if you have opted in).
Improve our website and services.
Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Vagaro: our booking and payment processor, to manage appointments and transactions.
Wix: our website hosting platform, which may collect usage data as described in their privacy policy.
Service providers: trusted third parties who assist us in operating our business, subject to confidentiality agreements.
Legal authorities: when required by law or to protect the rights and safety of our clients and staff.

4. Health Information

We collect health and skin-related information through client intake forms to provide safe treatments. This information is treated with the highest level of confidentiality and is used solely to inform your treatments. We do not share health information with any third party except as required by law.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies through Wix to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

6. Your Privacy Rights (Oregon Residents)

Under the Oregon Consumer Privacy Act, Oregon residents have the right to:

Know what personal information we collect about you.
Access a copy of your personal information.
Request correction of inaccurate information.
Request deletion of your personal information, subject to certain exceptions.
Opt out of the sale or sharing of your personal information (we do not sell data).
Not be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us using the information at the end of this policy. We will respond to verified requests within 45 days as required by Oregon law.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Health intake forms are retained for a minimum period consistent with Oregon professional licensing requirements.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites, including Vagaro and product brand websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

To exercise your privacy rights or ask questions about this policy, please contact:

Tachi Skin Care

1433 NE Alberta St, Portland, OR 97211

Tachi@tachiskincare.com

Effective Date: August 2, 2026 Last Updated: August 2, 2026

Tachi Skin Care ("Tachi," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in connection with your use of our website at [insert website URL] (the "Site") and our services.

By using the Site or booking an appointment with us, you agree to the practices described in this policy.

1. Information We Collect

a) Information You Provide Directly

When you book an appointment, contact us, or sign up for updates, we may collect:

Full name
Email address
Phone number
Appointment preferences and notes (e.g., skin concerns, treatment history you choose to share)
Any messages you send us through contact forms

b) Payment Information

When you make a payment for services or products through our Site, payment is processed by a third-party payment processor (e.g., [Square / Stripe / other — insert provider]). We do not store your full credit card number or payment credentials on our own servers — these are handled directly by our payment processor in accordance with their own privacy and security practices.

c) Automatically Collected Information (Cookies & Analytics)

We use tools such as Google Analytics and the Meta (Facebook/Instagram) Pixel to understand how visitors use our Site. These tools may automatically collect:

IP address
Browser type and device information
Pages visited and time spent on the Site
Referring website or source (e.g., Instagram, Google search)

This is done using cookies and similar tracking technologies. You can control cookies through your browser settings, though disabling them may affect how the Site functions.

2. How We Use Your Information

We use the information we collect to:

Schedule, confirm, and manage appointments
Process payments for services and products
Respond to inquiries and provide customer support
Improve our website and understand visitor behavior
Run and measure the performance of marketing and advertising (e.g., Instagram/Meta ads)
Comply with legal or tax obligations

We do not sell your personal information to third parties.

3. How We Share Information

We may share information with:

Service providers who help us operate our business (e.g., payment processors, scheduling software, website hosting, analytics providers), who are only permitted to use your data to provide services to us
Legal authorities, if required to comply with a law, regulation, or legal request
Business transfers, if Tachi Skin Care is involved in a merger, sale, or transfer of business assets

We do not share your appointment details or skin/health-related notes with any third party for their own marketing purposes.

4. Data Retention

We retain personal information for as long as necessary to provide our services, maintain business records, and comply with legal or tax requirements. Appointment and contact records may be kept for a reasonable period after your last visit for scheduling continuity and recordkeeping.

5. Your Privacy Rights (Oregon Residents)

Tachi Skin Care is based in Oregon. Depending on applicable law — including the Oregon Consumer Privacy Act (OCPA) — you may have the right to:

Know what personal data we collect and how it's used
Access a copy of your personal data
Request correction of inaccurate data
Request deletion of your personal data
Opt out of the use of your data for targeted advertising

To exercise any of these rights, contact us at Tachi@tachiskincare.com. We will respond within the timeframe required by applicable law.

6. Cookies & Advertising Choices

You can manage cookie preferences through your browser settings. You can also opt out of personalized advertising through:

7. Children's Privacy

Our services and Site are not directed at children under 13, and we do not knowingly collect personal information from children under 13.

8. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Tachi Skin Care 1433 NE Alberta St, Portland, OR 97211 Tachi@tachiskincare.com (503) 752-9708